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Statement regarding Super Hero Day

“Yesterday’s event did not go as we would have wished and we’d like to apologise to those visitors who did not have a good experience. As with all events we review the day to see what can be learnt. 

We very much value the support of our regular visitors and any visitor to yesterday’s event who feels that they are entitled to a refund can write to the park, enclosing their original ticket or till receipt, by the end of the week, and each case will be considered on merit.

We are aware that there were issues with traffic congestion but rather than close the gates and possibly compromise safety, our priority was to clear the M4 tailback as quickly as possible and the best way to do this was to continue to allow the flow of traffic into the park.

Over the last few years Margam Country Park has worked hard to offer a variety of events & activities for the visiting public, and this has proven to be very successful. Whilst we anticipated a good attendance for the superheroes event and had planned in advance for a busy day the numbers who attended was unprecedented for the park.

To put this in context, the previous highest bank holiday attendance was on Easter Monday 2015 when 5,500 people visited the park. Yesterday saw approximately 13,000 visitors”.



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